Orthodontic Care Coordinator
2 weeks ago
We are seeking a highly skilled and customer-focused Orthodontic Care Coordinator to join our team at Alfa Dental Support, Inc. As a key member of our staff, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our clients.
Key Responsibilities:
- Respond to client inquiries and provide accurate information in a timely manner
- Schedule appointments and manage client schedules to ensure optimal care
- Proactively contact clients to schedule appointments and ensure timely care
- Maintain accurate records and update client information in our system
- Provide exceptional customer service and ensure every client interaction is positive and professional
- Support the dental team with various administrative tasks as needed
Requirements:
- Excellent communication skills, both verbal and written
- Experience in customer service or call center role
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks in a fast-paced environment
What We Offer:
- Competitive salary based on experience and qualifications
- Health, dental, and vision insurance packages
- Paid time off (PTO)
- 401(k) with company match
- Discounted orthodontic care for you and your family
- Ample growth and advancement opportunities
Why Join Our Team?
At Alfa Dental Support, Inc., we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service. We're committed to making every smile count and living by our 'No Smile Left Behind' philosophy.
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