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Salon Operations Manager

2 months ago

Miami, Florida, United States HireFinder Full time
Job Description

We're seeking a highly motivated and organized Salon Operations Manager to oversee the day-to-day operations of our salon. In this role, you will support our CEO and Salon Manager with various tasks and projects and be responsible for ensuring smooth salon operations, staff supervision, and client satisfaction.

Key Responsibilities:

  • Oversee daily salon operations and ensure high-quality standards.
  • Supervise and support staff, including hiring and training front desk staff and estheticians.
  • Manage peak times, and address seasonality needs.
  • Maintain updated client and staff records, manage inventory, and place product orders.
  • Arrange equipment maintenance and enforce hygiene practices across all beauty stations.
  • Promote services, products, and discounts to attract new customers.
  • Organize staff competitions and special packages to drive sales.
  • Collaborate with the CEO and Salon Manager on various projects and initiatives.

Ideal Candidate:

  • A proactive self-starter who thrives with minimal supervision.
  • Comfortable with new client management systems and eager to learn.
  • Reliable, responsible, and accountable with strong organizational and time management skills.
  • Kind, emotionally intelligent, and passionate about the aesthetics industry.
  • Excellent communication skills, both verbal and written.

Required Skills and Experience:

  • Proven experience as a Beauty Salon Assistant Manager or in a similar role.
  • Knowledge of beauty treatments and products, including skincare.
  • Experience with credit card/cash reconciliation and handling customer requests and complaints.
  • Ability to communicate technical information clearly and embrace new technologies.
  • Strong attention to detail, positive energy, and a commitment to exceptional service.
  • Flexibility to work weekends and evenings as needed.

Benefits:

  • Competitive salary and commission opportunities.
  • Complimentary and discounted salon/spa services.
  • 401(k) with matching contributions.
  • Opportunity for Growth: Clear pathways for career advancement within our expanding team.

Job Type: Full-Time

Shift Availability:

  • Day Shift
  • Evening Shift
  • Weekend Availability Required

Education:

  • High School Diploma or equivalent (Preferred)

Experience:

  • Customer Service: 2 years (Required)

Work Location: In-Person

Expected hours: 30 – 40 per week