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Operational Excellence Manager

2 months ago

Virginia Beach, Virginia, United States Advanced Technology Leaders Inc Full time
Operations Manager

Company Name: Advanced Technology Leaders Inc

We invite you to join Advanced Technology Leaders Inc as an Operations Manager, where you will engage in a multifaceted role that encompasses delivering technical guidance, performing research, assessing, and providing support to personnel. Your key responsibility will be to prepare standardized operational documentation for the organization.

Key Responsibilities:
  • Assess software and related documentation, oversee quality metrics, and execute ongoing quality assessments.
  • Investigate, analyze, and propose enhancements for software and data functionalities.
  • Effectively communicate with diverse stakeholders, including executives, developers, engineers, and analysts.
  • Lead project-specific initiatives such as quality assurance, troubleshooting, and testing.
  • Collect and structure information for system specifications and client deliverables.
  • Contribute to internal reporting, manage inquiries, and ensure adherence to deadlines.
  • Conduct needs assessments for business process solutions.
  • Oversee IT operational processes and functions to guarantee effective service delivery.
  • Gather feedback for ongoing service enhancement.
  • Review existing policies in collaboration with stakeholders.
Essential Qualifications:
  • A minimum of ten years of documented experience.
  • Familiarity with various technologies for information organization.
  • Comprehension of fundamental business processes.
  • Capability to identify metrics for system performance and precision.
  • Strong problem-solving and conflict resolution skills.
  • Ability to thrive in a fast-paced environment.

Additional responsibilities may be assigned by the supervisor, and duties may evolve as necessary.

Requirements: Active TS/SCI Security Clearance is mandatory.

Work Environment: Office setting utilizing standard equipment.

Physical Demands:

  • Prolonged periods of sitting at a desk, computer work, and occasional lifting.
  • Ability to navigate the organization's facilities.

Travel: Minimal travel may be required.

Equal Opportunity Employer: We provide equal employment opportunities for all applicants.

Benefits:

  • Medical, Dental, and Vision Plans
  • 401K plan with matching contributions
  • Company Paid Disability and Life Insurance
  • Training and Tuition Assistance
  • Paid Time Off

Apply online at the Company's Careers page.