Weekend Sales Associate
3 days ago
About Michaels Stores
Michaels is a leading arts and crafts retailer that provides a wide range of products and services to customers. As a Weekend Sales Associate, you will play a key role in delivering an exceptional customer experience and driving sales growth.
Key Responsibilities
- Provide fast and friendly checkout experiences for customers
- Execute cash handling to standards and maintain store recovery standards
- Engage customers on benefits of rewards and complete enrollments
- Educate customers on Voice of Customer (VOC) survey
- Participate in truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
- Support shrink and safety programs
- Assist with Omni channel processes
- Acknowledge customers, help locate product and provide solutions
- Interact with others in an accepting and respectful manner
Requirements
- Retail and/or customer service experience preferred
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press.
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