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Store Leadership Associate

2 months ago

Grand Rapids, Michigan, United States Tapestry Full time

Assistant Store Manager at Tapestry

The Assistant Store Manager at Tapestry exemplifies a profound understanding of business dynamics; achieving sales objectives through team development and guidance. With a strategic approach, they ensure operational excellence while upholding Tapestry's standards and competencies. This role requires versatility, as they adapt to various functions within the store environment.

Key Responsibilities:

  • Collaborates with the Store Manager to align with organizational goals and make informed decisions
  • Formulates sales strategies and initiatives to drive growth across all product categories
  • Manages productivity by holding the management team accountable for their contributions
  • Creates and implements a client engagement strategy, monitoring its effectiveness over time
  • Acts as a brand representative in the market to foster customer loyalty and business growth
  • Addresses customer concerns promptly with a focus on solutions
  • Empowers team members through delegation and support
  • Recognizes and appreciates individual contributions to team success

Essential Competencies:

  • Results Orientation
  • Customer-Centric Mindset
  • Strong Interpersonal Skills
  • Adaptability and Quick Learning
  • Resilience
  • Strategic Thinking
  • Team Building Skills
  • Courage in Management

Qualifications:

  • 1 to 3 years of management experience in a premium retail service setting is preferred
  • High school diploma or equivalent; a college degree is advantageous
  • Proficient in Microsoft Office Suite
  • Effective communication skills with both customers and team members
  • Capability to lift and carry items weighing up to 25 pounds
  • Willingness to work a flexible schedule