Customer Service Associate

4 days ago


Stockton, California, United States CRH Full time

CRH is a leading supplier of infrastructure solutions. As a Customer Service Associate at CRH, you'll play a key role in delivering excellent customer service by assisting clients with product inquiries, order management, and issue resolution. Your responsibilities will include:

  • Assisting customers with product questions and ordering processes.
  • Entering orders into the system for billing and delivery purposes.
  • Preparing quotes and coordinating literature and sample mailings.
  • Coordinating delivery schedules with dispatch teams.
  • Benchmarking performance metrics to optimize customer satisfaction.

In this dynamic role, you will work closely with our dispatch team to ensure timely and accurate delivery of products to our clients. A strong focus on teamwork and communication is essential for success in this position. We offer an estimated annual salary of $45,000 to $60,000 based on experience and qualifications.



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