Senior Manager

2 weeks ago


Cleveland, Ohio, United States Metropolis Full time
Job Overview

Metropolis is a pioneering artificial intelligence company that's revolutionizing the way we interact with the physical world. Our mission is to create seamless, checkout-free experiences that make everyday life easier and more convenient.

The Role

We're seeking a Senior Manager to join our team and support the operations at our assigned locations. As a key member of our team, you'll be responsible for ensuring that all aspects of the operation meet our high standards, including team member performance, customer service, financials, maintenance, and safety.

Key Responsibilities
  • Deliver exceptional client experiences by resolving requests and concerns efficiently and communicating proactively with clients.
  • Conduct regular site visits to ensure proper operating procedures and identify potential operational issues.
  • Go above and beyond to support your team and clients by being responsive during off-duty hours.
  • Manage accounts to operate within budget and make recommendations to achieve budget targets if unforeseen circumstances arise.
  • Hire, develop, train, and supervise a diverse team of employees to deliver a superior customer experience.
Requirements
  • 5+ years of management experience.
  • Bachelor's degree preferred.
  • Proven ability to lead and motivate team members.
  • Prior experience creating and maintaining budgets.
  • Ability to communicate and work with all levels of the organization.
  • Experience using various computer applications/systems.

Metropolis is an equal opportunity employer dedicated to diversity, equality, and inclusion. We provide equal employment opportunities to all employees and applicants for employment, and we prohibit discrimination and harassment of any type.


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