Housekeeping Team Member

1 month ago


Charlotte, North Carolina, United States StepStone Hospitality Inc. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Houseman to join our team at StepStone Hospitality Inc.

Key Responsibilities
  • Supply cleaning carts with necessary supplies for each shift
  • Deliver guest requests, including baby cribs, pillows, and extra towels, to guest rooms
  • Strip, seal, and wax floors according to proper procedures, using safety equipment as needed
  • Restock shelves with paper supplies and room cleaner caddies daily
  • Put away incoming supplies and deliveries
  • Move and arrange furniture, and turn mattresses, as required during general cleaning
  • Provide excellent customer service
  • Create daily job lists and record serviced rooms
  • Maintain equipment in good working condition
  • Report any shortages, damages, or security issues
  • Handle guest complaints and requests, and inform others when necessary
Requirements
  • Ability to work independently and remain motivated
  • Excellent customer service skills
  • Proven experience in a relevant field
  • Professionalism, speed, and attention to detail


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