Ticket Sales Representative

4 weeks ago


Crested Butte, Colorado, United States Vail Resorts Full time
Job Overview

We are seeking a highly skilled Ticket and Product Sales Agent to join our team at Vail Resorts. As a key member of our Product Sales & Services Department, you will be responsible for delivering exceptional guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons, and child care.

Key Responsibilities:

  • Work in our contact centers, ski school locations, ticket/pass offices, and throughout our resort to deliver an experience of a lifetime
  • Communicate with guests via phone and email
  • Accurately and efficiently explain and process all resort products and services
  • Complete daily end of Shift pos/register audits
  • Be a part of a fun, professional, caring work environment
  • Ability to work in a fast-paced environment while delivering exceptional experiences
  • Other duties as assigned

Requirements:

  • Ability to stand or sit for extended periods of time
  • Able to work outside in a winter environment
  • Comfortable working indoors for extended periods of time
  • High School Diploma
  • Ability to lift 25lbs
  • Must be able to communicate fluently in English
  • Ability to work weekends and holidays
  • Ability to maintain a professional presence in the workplace and adhere to our appearance standards

Benefits:

  • Ski/Mountain Perks: Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Job Specifications:

  • Housing: May Be Available
  • Expected Wage: $20.00 - $21.36 / hour
  • Shift & Schedule Availability: Part-Time
  • Skill Level: High comfort level with Windows-based systems, and handheld devices


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