Warehouse Associate
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Warehouse Associate at DAIKIN COMFORT TECHNOLOGIES DIST INC. As a key member of our sales and customer service team, you will be responsible for executing all aspects of the sales function, including order processing, purchase orders, payment processing, quotes, and delivery dates.
Key Responsibilities- Execute all aspects of the sales function, including order processing, purchase orders, payment processing, quotes, and delivery dates.
- Support branch sales, including the new business component, by communicating with dealers about new product launches, services, supplies, prices, and new products.
- Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
- Provide excellent customer service, including product/order information, sales, warranties, and returns.
- Recommend alternate products based on cost, availability, or specifications as needed.
- Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
- Generate new and repeat sales by providing product and technical information in a timely manner.
- Educate customers about product terminology, features, and benefits to improve sales and customer satisfaction.
- Conduct cycle counts as required and replenish showroom stock as needed.
- Collaborate with the Branch Manager to resolve problems and ensure customer satisfaction and adherence to company policies.
- Process cash drawer, end-of-shift count of money, prepare deposit slip, and place it in the safe.
- Maintain records and prepare reports on sales activities.
- Reach out to customers to determine satisfaction with the organization, products, and services.
- Monitor competitive activity and trends within the territory.
- Expand knowledge of HVAC products and stay current with the latest industry trends.
- Work positively with all levels of management and peers to ensure effective teamwork and deliver high-quality service.
- Understand and follow work instructions, operating procedures, and company policies.
- Assist in the warehouse as needed, including inventory counts and movement of product.
- 3-6 years of progressive sales and customer service experience.
- 3+ years in the HVAC industry.
- High School diploma or GED equivalent, some college preferred.
- HVAC training a plus.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- May travel occasionally to customer sites, training events, company-related meetings, etc. (estimated 20%).
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Warehouse Sales Associate
2 days ago
Avon Lake, Ohio, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full timeJob SummaryWe are seeking a highly motivated and customer-focused Warehouse Sales Associate to join our team at DAIKIN COMFORT TECHNOLOGIES DIST INC. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesExecute all...
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