Sales Associate

4 weeks ago


Webster, New Hampshire, United States Duluth Trading Company Full time
Job Title: Sales Associate

At Duluth Trading Company, we're looking for a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our stores.

Key Responsibilities:
  • Develop a deep understanding of our products and services to provide solution-oriented service to customers.
  • Lead by example and set high standards for customer service and sales performance.
  • Manage floor coverage to engage customers and drive sales growth.
  • Ensure accurate recording of customer profile information.
  • Respond proactively to customer concerns and provide positive resolutions.
  • Maintain merchandise presentation according to Visual Merchandising standards.
  • Effectively set up sales and promotions with proper signing and communication.
  • Execute and supervise the handling of merchandise receipts and transfers.
  • Ensure company standards for cleanliness and safety.
  • Provide clear and consistent feedback to employees.
  • Adhere to all company guidelines, policies, and programs.
Requirements:
  • High school diploma or equivalent.
  • Retail experience is preferred but not necessary.
  • Customer-centric mindset.
  • Takes pride in a job well done and shows ownership in the store.
  • Operates with integrity and trust.
  • Excellent communicator and listener.
  • Collaborates and functions as part of a team.
Benefits:
  • Medical Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Employer-paid Life Insurance.
  • Employer HSA Contribution.
  • Flex Spending Accounts.
  • 401K Program with Company Match.
  • Employee Stock Purchase Plan.
  • 12-Week Paid Parental Leave.
  • 5 Paid Bereavement Days.
  • 9 Paid Holidays per Year.
  • Paid Short-Term and Long-Term Disability.
  • 40% Employee Merchandise Discount.
Compensation:

$23.46 - $25.70/hour

Compensation is based on several factors including but not limited to education, work experience, certifications, federal, state, and local minimum wage requirements, etc.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


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