Relationship Manager

3 days ago


Worcester, Massachusetts, United States Leominster Credit Union Full time

Job Summary: As a Member Relationship Representative I at Leominster Credit Union, you will be responsible for providing exceptional member experiences by cultivating and maintaining long-lasting relationships with existing and prospective members. This role involves processing teller transactions, handling member service responsibilities, and utilizing a consultative sales approach to meet financial needs.


Key Responsibilities:


  • Cultivate and maintain strong relationships with members to understand their financial needs
  • Process teller transactions and handle member service requests
  • Utilize a consultative sales approach to recommend appropriate solutions and products
  • Participate in operational tasks such as audits, cash settlements, and daily recaps
  • Develop and deepen member relationships by resolving issues efficiently

Requirements:


  • High school diploma or equivalent
  • One to three years of customer service and sales experience
  • At least six months experience with cash handling
  • Excellent interpersonal, communication, and organizational skills

Estimated Salary Range: $40,000 - $60,000 per year


About Leominster Credit Union: We are a dynamic and growing credit union committed to providing exceptional member services. Our team is passionate about helping our members achieve their financial goals.



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