Hotel Receptionist

1 week ago

Louisville, Kentucky, United States The Bellwether Hotel Full time
Hotel Front Desk Job Description

We are seeking a highly skilled and friendly Hotel Front Desk professional to join our team at The Bellwether Hotel. As a Hotel Front Desk representative, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is nothing short of exceptional.

Key Responsibilities:

  • Greet and welcome guests, providing a warm and friendly welcome to our hotel.
  • Assist guests with check-in, answering questions and resolving any issues that may arise.
  • Communicate effectively with guests, responding to phone calls and messages in a timely and professional manner.
  • Provide guests with information and assistance regarding hotel services and amenities.
  • Perform other duties as assigned by management, including cleaning and tidying common areas.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in customer service, preferably in a hotel or hospitality setting.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Comfortable using technology, including smartphones and tablets.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.
  • A fun and supportive team environment.

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