Claims Adjuster

Factory Mutual Insurance Company is seeking a Claims Adjuster to join our team in the Boston office. As a Claims Adjuster, you will investigate, resolve, and settle property damage claims within your assigned authority in an equitable manner to the satisfaction of the client and FM in accordance with policy terms and conditions.

• Consult with insureds and offer FM assistance in loss mitigation, salvage, restoration of production, and claims preparation.
• Negotiate with insureds to reconcile differences of opinion about the extent of loss and/or coverage to reach an equitable and fair settlement as promptly as possible.
• Adhere to Fair Claims Handling requirements relating to claim investigations and payments as outlined in the state/provincial manuals and FM Claims operating requirements.
• Keep insureds and FM claims offices advised of progress of losses being handled via timely letters and memos.

• Bachelor's degree in engineering is preferred, however, equivalent work experience will be considered.
• 2 or more years of commercial property claims experience or field engineering experience preferred.
• Interpersonal skills, including negotiating and consulting.
• Excellent written and oral communication skills.
• Must be organized and possess ability to make quick and sound recommendations.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. We offer a comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, and much more.