Parts Operations Associate

1 week ago


Wytheville, Virginia, United States Aschenbach Auto Group Full time
About the Role

As a Parts Sales Specialist at Aschenbach Chevrolet GMC in Wytheville, VA, you will play a crucial role in ensuring the success of our parts department. Your responsibilities will include managing the parts sales process, communicating with customers and staff, and analyzing parts catalogs.

Main Responsibilities:
  • Ensure accurate and timely parts sales processing.
  • Maintain effective communication with customers and staff regarding parts availability and status.
  • Understand and analyze the parts catalog for efficient parts lookup.
  • Process phone calls and provide price quotes and other necessary information.
  • Evaluate body shop estimates for accuracy and completeness.
  • Deliver exceptional service to internal and external customers.
  • Pull and fill orders from stock inventory.
  • Conduct weekly bin checks to maintain stock accuracy.
  • Notify the parts manager of out-of-stock parts or materials requiring attention.
  • Locate out-of-stock parts from external sources and submit emergency orders when necessary.
  • Billing internal requests for parts on service repair orders.
  • Receive payment from retail customers or obtain credit authorization.
  • Arrange daily shipments, deliveries, or pickups.
Requirements:
  • A strong background in automotive experience and knowledge is advantageous.
  • Flexible scheduling may include occasional Saturdays.
  • High School Diploma or equivalent.
  • Ability to work in a fast-paced environment.
  • Excellent organizational and time management skills.
  • Capability to calculate figures and amounts such as discounts, interest, and commissions.
Compensation and Benefits:
  • Competitive salary: $42,000 - $52,000 per year.
  • Medical and dental insurance.
  • 401(k) plan with company match.
  • Paid time off and vacation.
  • Growth opportunities within the Aschenbach Auto Group.
  • Paid training and development programs.
  • Employee vehicle purchase plans.
  • Flexible work schedule.
  • Discounts on products and services.


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