IT Support Specialist
1 day ago
Winter Park Resort is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and guests.
Job Summary:The IT Support Specialist will work closely with our IT Operations Manager to ensure the smooth operation of our computer systems, networks, and other technical infrastructure. This includes troubleshooting and resolving technical issues, providing training and support to staff, and maintaining accurate documentation of our systems and processes.
Responsibilities:- Provide technical support and assistance to staff and guests via phone, email, and in-person
- Troubleshoot and resolve technical issues with computer systems, networks, and other technical infrastructure
- Provide training and support to staff on the use of computer systems and software
- Maintain accurate documentation of our systems and processes
- Work closely with the IT Operations Manager to ensure the smooth operation of our IT systems
- High school diploma or equivalent required
- 3+ years of experience in IT support or a related field
- Strong technical skills and ability to troubleshoot problems
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
Winter Park Resort offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates.
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