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Automotive Parts Specialist

2 months ago

Sumter, South Carolina, United States Vann York Auto Group Full time

Position Overview

Vann York Auto Group is seeking a dedicated Full-Time Parts Associate to join our dynamic team. We pride ourselves on fostering a workplace that truly values its employees.

Our commitment to a positive company culture is evident in our daily operations, and we invite you to experience it firsthand.


Compensation is competitive and commensurate with expertise, skills, and experience.

Job Responsibilities


As an Automotive Parts Associate, you will be the first point of contact for customers, assisting them in identifying their parts needs, preparing orders, and ensuring a seamless service experience.

In cases where additional repairs are necessary, you will communicate with customers to obtain approval for the extra work required.

Additionally, you will provide insights on other services available to enhance customer satisfaction.



Benefits Offered

  • Competitive Salary
  • Comprehensive Training Programs
  • 401(k) Retirement Plan with Company Contributions
  • Paid Time Off (PTO)
  • Health, Dental, and Vision Insurance
  • Discounts on Products and Services
  • Career Growth Opportunities within a Progressive Company

Key Duties

  • Assist customers in selecting the appropriate parts in a courteous and efficient manner.
  • Inform customers about related parts and ensure they are aware of the complete product range.
  • Handle incoming calls, providing pricing information and other relevant details.
  • Review estimates from the body shop to confirm the accuracy of ordered parts and pricing.
  • Deliver exceptional service to both internal and external clients.
  • Retrieve and fulfill orders from inventory.
  • Alert the parts manager regarding any out-of-stock items or urgent shop materials.
  • Source out-of-stock parts from external suppliers and place emergency orders as needed.
  • Maintain organized records of repair orders, invoices, insurance estimates, and special orders.
  • Prepare orders for daily shipment, delivery, or customer pickup.
  • Uphold a professional appearance at all times.
  • Perform additional tasks as assigned.

Qualifications

  • Valid State Driver's License with a clean driving record.
  • Strong attention to detail.
  • Ability to work collaboratively as part of a team.
  • Dependable with a solid work ethic.
  • Friendly and enthusiastic with excellent customer service skills.
  • Maintain a professional demeanor and contribute positively to team dynamics.

Equal Opportunity Employer

  • We are proud to be an equal-opportunity employer.