General Manager

2 weeks ago


Fayetteville, North Carolina, United States Courtyard by Marriott Full time

About the Property:
The Courtyard by Marriott is a premier hotel managed by a leading hospitality company known for its extensive portfolio. With a significant growth trajectory, the company operates multiple hotel brands, ensuring exceptional service and guest satisfaction.

Compensation and Benefits:
We offer a competitive salary along with a comprehensive benefits package that includes medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, and a 401k retirement plan. Additional perks include paid time off, hotel discounts, and a vibrant work environment that fosters both hard work and enjoyment.

Key Responsibilities:
The General Manager is accountable for overseeing daily hotel operations and providing strategic leadership to ensure exceptional guest experiences and financial success. The primary responsibilities include:

  • Directing and managing all hotel operations, including budgeting, forecasting, strategic planning, and service initiatives.
  • Ensuring guest and employee satisfaction through effective leadership and management.
  • Monitoring team performance, particularly among department heads, and facilitating professional development.
  • Recruiting, interviewing, and training new associates.
  • Overseeing service quality, operational efficiency, and compliance with standards.
  • Identifying and addressing operational performance gaps to enhance productivity and efficiency.

Qualifications:
We seek candidates with a proven track record in fostering a positive service culture, including:

  • A minimum of 3 years of experience as a General Manager, Hotel Manager, or in a similar role.
  • Strong leadership skills and the ability to inspire a team.
  • Experience in the local market is advantageous.
  • Familiarity with Marriott brand standards is preferred.

Key Attributes:
Successful candidates will demonstrate the following qualities:

  • Commitment to quality
  • High productivity
  • Reliability
  • Customer-centric approach
  • Adaptability to changing environments

About the Company:
The company is a leader in the global hospitality industry, offering a diverse range of accommodations from luxury hotels to extended-stay suites. With a long-standing tradition of excellence, the organization is dedicated to providing outstanding guest experiences across its various brands.



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