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General Manager

2 months ago

Fayetteville, North Carolina, United States Courtyard by Marriott Full time

Overview:
The Courtyard by Marriott is a prominent establishment within the hospitality sector, recognized for its commitment to delivering exceptional guest experiences. We are seeking a dynamic General Manager to oversee the daily operations and ensure the highest standards of service and profitability.

Key Responsibilities:
The General Manager will be tasked with:

  • Leading and managing all aspects of hotel operations, including budgeting, strategic planning, and service initiatives.
  • Ensuring guest satisfaction and fostering a positive environment for both guests and team members.
  • Monitoring team performance, providing coaching, evaluations, and recognition to enhance professional development.
  • Recruiting, interviewing, and training new associates to maintain a high-quality service culture.
  • Overseeing service quality, operational efficiency, and compliance with established standards.
  • Identifying areas for improvement in operational performance and implementing corrective measures.

Qualifications:
The ideal candidate will possess:

  • A minimum of 3 years of experience in a General Manager or Hotel Manager role.
  • Strong leadership skills with a focus on team development.
  • Experience within the local market is advantageous.
  • Familiarity with Marriott brand standards is preferred.

Key Attributes:
We value candidates who demonstrate:

  • Commitment to quality and excellence.
  • High productivity and dependability.
  • A strong customer focus and adaptability to changing situations.

About Us:
Courtyard by Marriott is dedicated to providing outstanding hospitality experiences. Our vision is to create a welcoming environment that embodies the warmth of hospitality, making every guest feel valued and appreciated.