Operations Manager

5 days ago


Scottsdale, Arizona, United States Original Ventures Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at The Strawberry Inn, a charming boutique property nestled in the heart of Strawberry, AZ. As a key member of our team, you will be responsible for ensuring the smooth operation of the property, providing exceptional guest experiences, and maintaining the highest standards of quality and service.

Key Responsibilities
  • Provide concierge services, troubleshoot issues, and make guests feel special.
  • Hire and manage the cleaning staff to ensure immaculate accommodations.
  • Conduct quality control checks to meet and exceed guest expectations.
  • Be on-call in the evenings to promptly address guest concerns.
  • Oversee repairs and coordinate with contractors to maintain the property year-round.
  • Assist the cleaning team and accommodate special guest requests as needed.
Requirements
  • Excellent time management, organizational, and interpersonal skills.
  • Proven track record of delivering quality service.
  • Master of team building, hiring, and leadership.
  • Reliable transportation.
  • Must relocate to Pine or Strawberry.
  • 5+ years of experience in hospitality or retail, with at least 3 years in a management role.
  • Must have a heart for hospitality.
What We Offer
  • Competitive pay in a laid-back, nature-filled environment.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • A comprehensive benefits package, including healthcare and paid holidays.

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