Janitorial Operations Manager
2 weeks ago
Kellermeyer Bergensons Services (KBS) is seeking a highly skilled and experienced Zone Manager to join our operations team. As a Zone Manager, you will be responsible for managing customer and vendor relationships, ensuring customer satisfaction, and maintaining a safe and healthy work environment.
Key Responsibilities:- Manage customer and vendor relationships for assigned accounts within the zone.
- Perform regular visits with customer district and regional management to ensure customer satisfaction and relationship.
- Visit accounts as prescribed in the portfolio and review and complete audits and submit.
- Ensure buildings are properly supplied and equipped, and respond to service calls, emails, or queries within 2 hours.
- Create and maintain delivery plans, as well as source and schedule vendors.
- Submit project dates to the head office by the required date.
- Provide backup crew work in emergency situations.
- 3 years of management experience with 3 years in a janitorial or building maintenance/service industry, or exterior services, or restaurant industry, preferred.
- Maintain ongoing knowledge of all compliance standards (OSHA, State/Federal, and KBS).
- Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations.
- Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget.
- Ability to understand project management and related project planning, while communicating any changes and progress.
- Ability to develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract.
- Ability to manage staff employment cycle: Hire, train, manage performance including disciplinary actions and terminations.
- Background Check and Drug Test Required.
As a full-time KBS employee (30+ hours per week), you may qualify for benefits including medical, prescription drugs, dental, vision, and more. KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law.
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