Restoration Production Manager
4 weeks ago
As the Restoration Production Manager at Institute of Inspection, Cleaning and Restoration Certification, you will play a crucial role in overseeing all aspects of restoration projects and managing our dedicated Production/Restoration crews.
Your responsibilities will revolve around ensuring customer satisfaction, driving revenue growth, fostering profit growth, developing management talent, and nurturing staff development.
This front-line management position empowers you to lead your team toward operational excellence.Key Responsibilities:
Customer and Client Management:
Manage the overall customer experience and ensure customer satisfaction.
Prioritize responses to potential customers.
Develop project scopes and review estimates.
Negotiate project scope and estimate approvals with customers and clients.
Project Coordination and Oversight:
Schedule crews and allocate resources for active projects.
Coordinate and oversee restoration services with both in-house crews and subcontractors.
Document and review job files to support services provided.
Maintain effective communication with internal and external stakeholders.
Financial and Personnel Management:
Manage Production/Restoration expenses.
Oversee equipment and materials (assets).
Ensure adherence to safe work practices and risk management guidelines.
Train and recruit Production/Restoration personnel.
Continuously develop leadership and management skills, as well as restoration expertise.
Additional Duties:
Handle any other tasks required by the employer.
Requirements:
High School Diploma/GED required; associate or bachelor's degree strongly preferred.
Industry certifications are highly valued.
Minimum of 3 years of experience in operations.
At least 1 year of management or supervisory experience.
Strong interpersonal, leadership, and management skills.
Effective written and oral communication skills.
Experience in cleaning, restoration, or construction is preferred.
Work Environment:
This management position involves occasional office work, but you will also be out in the field.
Physical Demands:
Ability to lift to 50 pounds independently.
Occasional lifting of up to 100 pounds with assistance.
Walking and standing for extended periods.
Driving, sitting, and climbing.
Compensation:
$65,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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