Store Manager Trainee
1 day ago
At Insomnia Cookies, we're seeking a highly motivated and experienced Store Manager in Training to join our team. As a Store Manager in Training, you will be responsible for leading a team of cookie enthusiasts and providing exceptional customer service.
Key Responsibilities:- Supervise and train team members to ensure excellent customer service and cookie sales.
- Lead new staff onboarding and initial training.
- Conduct initial interviews for potential new hires.
- Support Store Ops Manager with ordering, inventory control, and scheduling.
- Hold staff accountable to Insomnia Cookies' standards.
- Upsell and provide exceptional customer service.
- At least 1 year of experience in a supervisory role within a restaurant or retail store.
- Prior experience conducting in-person interviews of hourly support staff.
- Prior Point of Sale (POS) systems experience.
- Ability to utilize MS Office, Word, and our Applicant Tracking System.
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
- Must be 18 years of age or older and have legal eligibility for employment in the United States.
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night.
With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa., and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible".
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