Front Desk Associate

2 weeks ago


Memphis, Tennessee, United States CLUB4 Fitness Full time
Front Desk Associate - Weekends

At CLUB4 Fitness, we're seeking a highly skilled and customer-focused Front Desk Associate to join our team on weekends. As a Front Desk Associate, you will be the first point of contact for our members, prospective members, and guests, providing exceptional customer service and ensuring a seamless experience for all.

Key Responsibilities:

  • Greet and welcome members, prospective members, and guests in a friendly and professional manner.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and efficient manner.
  • Answer phones in a friendly and professional manner, assisting callers with a variety of questions and concerns.
  • Assist with the new membership signing up process, ensuring a smooth and efficient experience for our members.
  • Take prospective members on tours of the Club facility, showcasing our amenities and services.
  • Update member account information, ensuring accuracy and attention to detail.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong problem-solving skills, with the ability to think critically and resolve issues effectively.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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