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Environmental Services Midday Supervisor
2 months ago
Overview:
The role involves planning, organizing, executing, and overseeing the work activities of Associate personnel to uphold the policies and procedures of the Medical Center. This is essential for maintaining the highest sanitary standards and fostering positive public relations with all stakeholders. The ultimate goal is to ensure the safety, health, morale, and recovery of patients, visitors, and employees by creating a clean, appealing, and secure environment.
Why Choose UnityPoint Health?
- Commitment to Our Team: For three consecutive years, we have been recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare, reflecting our dedication to our team members.
- Culture: At UnityPoint Health, you are valued. Join us for a rewarding career and experience a culture driven by unwavering values and a steadfast commitment to doing what is right for those we serve.
- Benefits: Our comprehensive Total Rewards program offers a variety of benefits options tailored to your needs and priorities, regardless of your life stage.
- Diversity, Equity, and Inclusion: We are committed to ensuring that every voice is heard, regardless of role, race, gender, religion, or sexual orientation.
- Development: We believe that providing support and development opportunities is crucial for delivering an exceptional employment experience.
- Community Involvement: Be a vital part of our mission to enhance the health of the individuals and communities we serve.
Responsibilities:
- Exhibit initiative to enhance quality and customer service by striving to surpass customer expectations.
- Integrate and embody CORE values and Expectations for Personal and Service Excellence to guide professional conduct while adhering to UnityPoint Health-Des Moines policies and procedures.
- Balance team and individual responsibilities; remain open and receptive to diverse perspectives; provide and welcome constructive feedback; contribute to positive team objectives; and prioritize team success over personal interests.
- Demonstrate the ability to adhere to the department's work schedule.
- Recognize that patient and workplace safety is paramount by preventing errors, accidents, and infections, and promptly reporting any potential or actual concerns.
- Execute job tasks and responsibilities as outlined in the job description/task list while in a secured area.
- Department-specific protocols determine who is granted access to areas containing medications/supplies.
- Conduct surveys of Medical Center facilities to ensure compliance with departmental standards.
- Strive to establish positive public relations with Medical Center visitors, patients, Medical Staff, and personnel; assist patients and visitors with directions; engage in Medical Center activities, safety programs, quality control initiatives, and committees; ensure customer service feedback is addressed promptly and thoroughly.
Qualifications:
Minimum Requirements:
Preferred or Specialized:
Education:
High school diploma or GED equivalent is required.
Fluency in reading, writing, and speaking English is essential.
An Associate's degree in a related field is preferred.
Experience:
One (1) year of previous supervisory or management experience is preferred, but this requirement may be waived for applicants with two (2) or more years of college education.
License(s)/Certification(s):
A valid driver's license is required when operating any vehicle for work-related purposes.
Knowledge/Skills/Abilities:
Multicultural sensitivity is necessary.
Basic proficiency in Microsoft Office is required.
A strong customer/patient focus is essential.
Critical thinking skills and the ability to use independent judgment in decision-making are important.
Effective communication with individuals from diverse professional, educational, and lifestyle backgrounds is required.
Other:
Familiarity with the usual and customary equipment used to perform essential functions of the position is expected.