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Customer Experience Associate

2 months ago

Corte Madera, California, United States Restoration Hardware Full time

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate at Restoration Hardware. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and processing transactions accurately and efficiently.

Key Responsibilities:

  • Assist customers in finding desired products and provide personalized recommendations to drive sales and enhance the customer experience.
  • Maintain a clean and organized store environment, including visual merchandising and inventory management.
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Collaborate with team members to achieve sales goals and provide support during peak periods.
  • Stay up-to-date with product knowledge and trends to provide expert advice to customers.
  • Resolve customer inquiries and complaints promptly and professionally, ensuring a positive customer experience.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 25 pounds and stand for long periods of time.