Bilingual Store Customer Service Representative
3 days ago
This is an exciting opportunity to join The Sherwin-Williams Company as a Bilingual Store Customer Service Specialist. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth.
Key Responsibilities- Provide outstanding customer service to meet and exceed customer expectations
- Determine customer needs and present appropriate products and services
- Build strong relationships with wholesale and retail customers
- Process sales transactions accurately and efficiently
- Meet and exceed sales goals on a monthly, quarterly, and yearly basis
- Maintain accurate work order files and formulas
- Pull and stock products from the sales floor or warehouse
- Tint and mix products to customer specifications
- Load and unload delivery trucks
- Assist with making deliveries as needed
- Maintain in-stock and presentable condition assigned areas
- Stay knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends
- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one year of experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
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