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IT Systems Analyst for Business Operations
2 months ago
This role is focused on enhancing IT systems across various business sectors, aimed at boosting productivity and optimizing information flow within the organization. The successful candidate will collaborate with the IT team to ensure seamless system functionality and serve as a senior programmer/analyst for IT applications, providing support to users facing computer-related challenges.
Key Responsibilities
- Prioritize safety by adhering to all corporate and regulatory environmental health and safety policies.
- Comply with all company initiatives and standards.
- Identify and resolve issues for programmers and system users.
- Develop, test, debug, and document application programs.
- Provide training to users on the functionalities and capabilities of online applications and software.
- Assist in onboarding new IT staff.
- Stay updated on current IT technologies relevant to the organization's needs.
- Be available for after-hours support during emergencies.
- Support program management and issue resolution to prevent service disruptions.
- Manage changes to all software, data tables, and network configurations for IT applications.
- Assist with user administration tasks, including new user setup, security level maintenance, user profiles, and termination of access.
- Oversee vital record management, including data storage, backup, and recovery processes.
- Collaborate with vendors to support additional software applications as necessary.
- Perform other duties as assigned.
Qualifications
Education and Experience:
A four-year degree in Computer Information Systems or a related field, coupled with a minimum of three years of experience as a programmer/analyst.
Skills:
- Strong analytical and troubleshooting abilities.
- Excellent verbal and written communication skills, capable of interfacing with all organizational levels.
- Instructional skills with the ability to educate others.
- Adaptability to new methods and technological changes.
- Proficiency in Superlayer / ProIV programming language.
- Familiarity with Microsoft Office suite.
- Demonstrated drive and initiative.