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Senior Engineering Operations Manager

2 months ago

Vail, Colorado, United States Vail Resorts Full time
Job Overview

Craft Your Career in a Dynamic Environment

Experience the thrill of working in a vibrant and engaging atmosphere. Whether you are an outdoor enthusiast or new to the mountains, this role offers an opportunity to cultivate a passion for nature while fostering meaningful relationships with colleagues and guests.

With numerous locations worldwide, you can embark on a seasonal journey or establish a long-term career. From the outset, enjoy competitive compensation, complimentary access to recreational activities, and extensive training and development programs to enhance your professional growth.

Benefits Overview

  • Recreational Perks: Complimentary access for employees, discounted tickets for friends and family, and free lessons.
  • Additional discounts on accommodations, dining, equipment, and transportation services.
  • Retirement Savings Plan.
  • Support Programs for Employees.
  • Comprehensive training and career development opportunities.
  • Referral Incentives.

Position Summary:

Oversee all facets of property maintenance with a strong focus on asset preservation. Guide the engineering team to ensure compliance with brand standards, customer service protocols, safety regulations, and job responsibilities. Implement a work order management system to assess productivity and efficiency within the engineering division while adhering to all relevant industry codes and regulations.

Position Specifications:

  • Property: The Arrabelle, Vail
  • Salary Range: Starting at $89,000 - $108,000 plus annual performance bonus. Actual compensation will be determined based on experience.
  • Work Schedule: Full-Time, Year-Round.

Key Responsibilities:

  • Lead daily departmental operations, organizing and managing tasks while communicating objectives and scheduling staff to ensure adequate coverage.
  • Educate team members on emergency protocols and safety standards to ensure adherence to legal regulations.
  • Train staff on brand standards and set performance goals to achieve favorable audit results.
  • Enhance guest satisfaction by training associates on service quality and performance metrics.
  • Conduct daily briefings to relay information, address guest concerns, and celebrate team achievements.
  • Resolve guest issues in alignment with brand standards to maintain a positive guest experience.
  • Facilitate monthly departmental meetings to share updates, corporate news, and improvement strategies.
  • Supervise property operations, including maintenance and repairs of all facilities and grounds.
  • Develop and execute a comprehensive maintenance strategy for all buildings and equipment, ensuring staff is trained on these protocols.
  • Monitor cleanliness and organization of all work areas.
  • Ensure the execution of preventative and scheduled maintenance programs to meet corporate and property standards.
  • Manage departmental budget and expenses, reporting variances as necessary.
  • Assist in preparing the annual departmental budget and capital improvement plans.
  • Collaborate with corporate managers and external partners on renovation projects.
  • Oversee capital project contracts, ensuring compliance with scope and budget.
  • Procure all necessary supplies and equipment in accordance with purchasing policies.
  • Inspect deliveries to ensure quality and compliance with specifications.
  • Maintain an inventory of parts and supplies.
  • Evaluate departmental productivity using automated systems or manual tracking methods.
  • Possess strong technical knowledge in various maintenance disciplines including HVAC, plumbing, and electrical systems.
  • Implement safety guidelines and regulations in accordance with corporate policies.
  • Assess the need for in-house repairs versus outsourcing to contractors.
  • Conduct training programs for new hires on essential job functions.
  • Manage security protocols to ensure the safety of property, staff, and guests.
  • Identify and mentor potential successors within the team.
  • Perform additional duties related to property engineering as required.

Qualifications:

  • 3-4 years of technical education or formal training.
  • 4-7 years of experience in a leadership role within a large resort or similar environment.
  • 3-4 years of supervisory experience required.
  • Valid driver's license; relevant certifications are a plus.
  • Proficient in Microsoft Office.
  • Fluent in English, with strong communication skills.
  • Demonstrated leadership and administrative capabilities.
  • Flexible to adapt to changing work schedules as needed.

The anticipated salary range is $89,000 - $108,000 plus annual bonus. Compensation decisions will be based on various factors.

Vail Resorts is committed to diversity and inclusion. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other status protected by law.