Healthcare Registration Specialist

3 weeks ago


Carmel, Indiana, United States R1 RCM Full time
Company Overview
R1 RCM is a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We combine deep expertise with advanced technology to deliver sophisticated analytics, AI, intelligent automation, and workflow orchestration.

Salary
The estimated annual salary for this role is $32,740 - $44,996, based on a 40-hour workweek and an hourly wage range of $15.85 - $21.23. This estimate may vary depending on factors such as location, experience, and qualifications.

Job Description
We are seeking a skilled Customer Service Representative to join our team in Patient Registration. As a member of our team, you will work to ensure seamless registration processes for patients, providing exceptional customer service and building trust through accurate information collection and compassionate listening.

  • Work in a fast-paced environment, handling multiple screens and typing quickly to collect patient information.
  • Provide empathetic support to patients who may be ill or anxious, asking follow-up questions and building rapport to ease their anxiety.
  • Collect and input patient and insurance information, working around clinicians who may interrupt the registration process.

Required Skills and Qualifications
To succeed in this role, you should possess excellent customer service skills, a high school diploma or equivalent, and the ability to type accurately and quickly. Prior experience in healthcare is not required, but you must be up-to-date on all vaccinations, pass a drug test, and pass a background check prior to hire.

Benefits
R1 RCM offers a competitive benefits package, including opportunities for career growth and development. Our associates enjoy a collaborative work environment, recognition for their contributions, and access to cutting-edge technology and training programs. By joining our team, you can expect to contribute to meaningful work that makes a difference in the communities we serve.

Join Our Team
If you are a motivated individual who excels in fast-paced environments and prioritizes exceptional customer service, we encourage you to apply for this opportunity. Our team is dedicated to delivering innovative solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups.

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