Customer Service Representative

4 days ago


Tacoma, Washington, United States BSG Full time

At BSG, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you'll be responsible for delivering exceptional service and support to our clients.

Key Responsibilities:

  • Respond to Customer Inquiries: Handle phone calls, emails, and chats with customers in a timely and professional manner.
  • Assess Customer Needs: Identify and resolve complex issues, escalating when necessary to ensure customer satisfaction.
  • Maintain Product Knowledge: Stay up-to-date on product information to effectively address customer concerns.
  • Process Orders and Requests: Complete orders, forms, applications, and requests according to company policies.

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience and qualifications. Additionally, we provide opportunities for professional growth and development within the company.



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