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Instructional Design Director

2 months ago

Chicago, Illinois, United States J C WARNER HVAC Full time
Job Description

We are seeking a highly skilled ServiceNow Business Systems Analyst to join our team at J C WARNER HVAC. As an Instructional Design Director, you will play a critical role in designing and leveraging the automation capabilities of ServiceNow.

Key Responsibilities:
  • Design and implement ServiceNow business processes and workflows
  • Develop and maintain ServiceNow business systems and integrations
  • Provide technical guidance and support to business stakeholders
  • Collaborate with cross-functional teams to identify and prioritize business requirements
  • Develop and deliver training programs to ensure effective use of ServiceNow
Requirements:
  • Minimum 3 years of experience in ServiceNow business systems analysis
  • Strong understanding of ServiceNow business processes and workflows
  • Excellent communication and technical skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
Preferred Qualifications:
  • Experience with ServiceNow development and customization
  • Knowledge of ITIL and IT service management principles
  • Certification in ServiceNow or related technologies

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for ServiceNow, we encourage you to apply for this exciting opportunity.