Receptionist - LIV Lansing Part Time

3 weeks ago


Lansing, Michigan, United States Common Citizen Full time
About Us

Common Citizen is a Michigan-based cannabis company dedicated to reshaping perceptions around cannabis and enhancing lives through our principles of 'cannabis for humanity' and 'change for the better.' We prioritize people in all aspects, from cultivating high-quality cannabis to providing a world-class customer experience, embodying a commitment to continuous improvement.

About This Role

The Guest Receptionist will be the face of Common Citizen, responsible for checking patients and customers in and providing a high level of customer service. This role is a key contributor to our mission to serve our fellow citizens of Michigan with the highest quality, safest cannabis products through our highly individualized and education-oriented provisioning centers.

Responsibilities
  • Ensure store is properly organized and stocked during all hours of business
  • Provide strong communication for in-person or phone conversations
  • Schedule/confirm appointments
  • Promote a positive work environment, customer service oriented and follow policies and procedures
  • Maintain product knowledge of the industry
  • Greet customers when entering shop
  • Enter and update patient and customer information accurately with point of sales system
  • Verify proper paperwork, documentation, and identification
  • Will be required to flex to different departments including but not limited to: reception, sales floor, inventory, delivery, curbside, and fulfillment
The Experience You Bring and the Skills We Need
  • Problem solving skills
  • Experience in cash handling
  • Must have flexibility for shift times (weekends, days, night shifts)
  • This is a dynamic team, and as such daily tasks may vary, resulting in a fast-paced and lively work environment
Physical Requirements
  • Regularly required to stand/walk for entire shift
  • Use hands to handle, control, or feel objects, tools, or controls
  • Reach with hands and arms; and talk or hear
  • Frequently lift and/or move up to 20 pounds


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