Medical Office Receptionist
1 week ago
Job Title: Medical Office Receptionist
Salary Range: $45,000 - $55,000 per year
New Jersey Bariatric Center is a reputable medical institution seeking an experienced and courteous Medical Office Receptionist. In this role, you will be responsible for managing incoming calls, providing exceptional customer service, and ensuring seamless communication between patients and our team.
About the Role:
- Receive and respond to inbound calls in a timely manner
- Communicate effectively with patients to identify their needs and provide solutions
- Utilize premade scripts to address various customer service topics
- Suggest relevant products or services as needed
- Document all interactions for future reference
- Participate in ongoing training to enhance skills and knowledge
Requirements:
- Degree in high school or equivalent
- Prior experience in a similar role or call center environment
- Excellent verbal and written communication skills
- Awareness of active listening techniques
- Familiarity with CRM software
- Able to work efficiently under pressure
- High level of organization with excellent time management skills
Benefits:
- Competitive salary range
- 401(k) plan
- Health insurance coverage
- Paid time off for relaxation and rejuvenation
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