Senior Hospitality Leader for Retail Operations

6 days ago


San Diego, California, United States Veterans Canteen Service Full time
Job Overview

We are seeking a motivated and experienced Senior Hospitality Leader to join our team at Veterans Canteen Service. As a Supervisory Operations Clerk, you will be responsible for leading our retail operations team and providing exceptional customer service.

Key Responsibilities:
  • Cash Management: Ensure the accurate management of cash stored in the canteen safe, including secure transactions and regular reconciliations.
  • Inventory Control: Maintain accurate records of merchandise, food, and supplies in-stock inventory, preparing purchase orders and verifying invoices.
  • Facilities Maintenance: Maintain the appearance of facilities, merchandise displays, and presentation, stocking and restocking shelves as needed.
  • Customer Service: Provide exceptional floor coverage to ensure quality customer service, filling in for associate breaks or leave when necessary.
  • Store Operations: Open and close the store by performing duties such as placing signage, opening tills, unlocking, and securing the store.
Benefits:
  • Competitive salary: $20.64/hour
  • Child Care Subsidy Program
  • Public Transportation Benefits (Bus Pass)
  • Annual Cost of Living Pay Increases
  • Major Medical, Dental, Vision Insurance & Life Insurance
  • Vacation & Sick Leave to include 11 (paid) Federal Holidays
  • Company Contribution to Retirement Savings Plan
Requirements:
  • Minimum 1 year of direct food/retail supervisory experience
  • Hands-on leadership with a strong focus on service and hospitality
  • Proficient computer skills using Microsoft applications (Word, Excel, etc.)
  • Experience with POS Systems
  • Minimum 3 years customer service experience
  • Exceptional verbal and written communication skills


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