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Social Services Support Specialist
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Position Overview: The Social Services Support Specialist plays a crucial role in assisting the Social Services department to ensure that all medically related emotional and social requirements of patients are fulfilled in compliance with relevant laws, regulations, and standards set forth by the organization.
Qualifications: High school diploma or equivalent is required.
Previous experience in a healthcare setting is preferred.
Familiarity with the practices and regulations governing operations in a post-acute care environment is essential.
Key Responsibilities:
- Implement and interpret departmental programs, objectives, policies, and procedures.
- Demonstrate proficiency in all competency areas, including patient rights, safety, and sanitation.
- Uphold the confidentiality of all proprietary and sensitive information.
- Adhere to company policies, including those related to harassment and compliance.
- Exhibit integrity and professionalism by following the organization's Code of Conduct and completing required compliance training.
Patient Support:
- Assist in the social services program to address the medically related social and emotional needs of patients, in alignment with Federal, State, corporate, and division guidelines.
- Ensure timely and appropriate documentation in accordance with State law.
- Collaborate with social worker(s) to support patients and families through education, financial planning assistance, and coordination with community agencies.
Communication Skills:
- Proficient in reading, writing, speaking, and understanding the English language.