Customer Service Ambassador
7 days ago
We are Express, a leading apparel and accessories retailer that offers a unique and personalized shopping experience. Our team is dedicated to helping customers find the perfect outfit, whether it's for a night out or a special occasion.
Job DescriptionThe Customer Service Ambassador will be responsible for ensuring that every customer leaves our store feeling valued and satisfied. This role requires excellent communication skills, a passion for customer service, and the ability to work well under pressure.
Responsibilities- Provide exceptional customer service by greeting customers, answering questions, and making recommendations.
- Assist customers with purchases, returns, and exchanges.
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all associates and customers.
Salary: $14-$17 per hour
Estimated Salary Range: $28,000 - $36,000 per year (based on 20-25 hours worked per week)
Requirements- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
- And more
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