Customer Service Ambassador

7 days ago


Estero, Florida, United States Express Full time
About Us

We are Express, a leading apparel and accessories retailer that offers a unique and personalized shopping experience. Our team is dedicated to helping customers find the perfect outfit, whether it's for a night out or a special occasion.

Job Description

The Customer Service Ambassador will be responsible for ensuring that every customer leaves our store feeling valued and satisfied. This role requires excellent communication skills, a passion for customer service, and the ability to work well under pressure.

Responsibilities
  • Provide exceptional customer service by greeting customers, answering questions, and making recommendations.
  • Assist customers with purchases, returns, and exchanges.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all associates and customers.

Salary: $14-$17 per hour

Estimated Salary Range: $28,000 - $36,000 per year (based on 20-25 hours worked per week)

Requirements
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements
Benefits
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads
  • And more

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