Customer Service Insurance Professional

7 days ago


Estero, Florida, United States Ted Todd Insurance Full time
About Us

Ted Todd Insurance has proudly served Florida since 1986, constantly evolving to meet the changing needs of our customers. Our mission is to leave both our clients and employees better than we found them.

Job Summary

We're seeking a talented Customer Service Representative to join our team in Florida. As a critical member of our staff, you will provide top-notch customer experiences through phone calls, emails, and chats, identifying and addressing client needs to ensure they receive the best possible coverage for their insurance requirements.

Key Responsibilities
  • Handle a minimum of 30+ inbound service calls daily to address client inquiries and concerns.
  • Complete follow-up work and set expectations for seamless client interactions.
  • Identify and address client needs, filling coverage or policy gaps as necessary.
What We Offer

You'll enjoy a competitive salary range of $42,500.00 - $52,500.00 per year, along with:

  • Vacation time off and paid holidays.
  • Comprehensive health, dental, and vision insurance for you and your family.
  • Ongoing education and training opportunities.
  • Financial investment support through a 401(k) plan and access to a financial advisor.
  • Career development programs to help you grow with us.


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