Customer Service and Sales Representative

7 days ago


Charleston, West Virginia, United States Prolific, Inc Full time

Prolific, Inc is a dynamic team serving the Virginia Beach community with exceptional service options. We are innovators, entrepreneurs, and goal-achievers working together to lead our industry.

About Our Verizon Customer Support Agent Role

This position plays a crucial role in establishing best practices and refining processes that support customer care objectives and sales margins. Responsibilities include contacting consumers from provided lead lists, developing new business, maintaining current relationships, answering questions related to order status, payment, product, promotions, and technical problems.

Key Skills and Qualifications:

  • Bachelor's degree in business, marketing, or similar concentrations
  • Consistent overachiever with a drive for perfection
  • Full-time hours and weekend availability required
  • Able to travel for learning and networking purposes
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills


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