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Service Department Manager

2 months ago

Rosenberg, Texas, United States Finneganchryslerjeepdodge Full time
About the Role

We are seeking a highly skilled and experienced Service Department Manager to join our team at Finnegan Auto Group. As a key member of our service team, you will be responsible for overseeing the daily operations of our service department, ensuring that our customers receive exceptional service and that our team is equipped to meet their needs.

Key Responsibilities
  • Oversee the daily operations of the service department, including managing service advisors, technicians, and other staff members.
  • Ensure that customers receive prompt, courteous, and effective service, and that their needs are met in a timely and efficient manner.
  • Recruit, hire, and retain high-quality service advisors and technicians.
  • Manage daily reports to the Service Director, including sales, customer satisfaction, and other key performance indicators.
  • Assist service advisors and technicians as needed, and ensure that they have the necessary tools and equipment to perform their jobs effectively.
Requirements
  • Organized and friendly personality, with excellent communication and interpersonal skills.
  • Demonstrated ability to manage others, including service advisors and technicians.
  • Time management skills, with the ability to prioritize tasks and meet deadlines.
  • Dealership service department experience required.
  • Professional, well-groomed personal appearance, with a clean driving record.
  • Willingness to submit to a pre-employment background check and drug screen.
What We Offer
  • Paid training and development opportunities.
  • Paid vacation and sick leave.
  • Medical and dental insurance.
  • 401(k) retirement plan.
  • Opportunities for advancement and career growth.
  • Closed Sundays.
  • Progressive performance bonus program.