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Assistant Manager

2 months ago

Rochester, New York, United States KWIK FILL Full time

Job Summary:

Kwik Fill is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our store operations team, you will be responsible for:

  • Training and Development: Assist in the training and development of all store personnel to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Customer Service: Provide exceptional customer service by greeting customers with a smile, suggesting merchandise purchases, and resolving any customer complaints in a professional and courteous manner.
  • Operations: Assist in the daily operations of the store, including pricing, stocking, and facing merchandise.
  • Accountability: Accurately account for all shift and daily transactions to ensure the integrity of our financial records.

Requirements:

To be successful in this role, you will need:

  • Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with customers, colleagues, and management.
  • Leadership Skills: Ability to lead and motivate a team to achieve sales and customer service goals.
  • Attention to Detail: Accurate and detail-oriented when handling cash, operating the cash register, and performing other tasks.
  • Problem-Solving Skills: Ability to resolve customer complaints and issues in a professional and courteous manner.