Business Systems Analyst Lead

2 weeks ago


Pittsburgh, Pennsylvania, United States SSI People Full time

Roles and Responsibilities:

As a key member of the SSI People team, you will be responsible for creating and maintaining comprehensive documentation and process maps to support the migration to CDP Data Services.

Key responsibilities include:

  • Developing and updating internal documentation and process maps to ensure clarity and consistency.
  • Creating comprehensive guides and FAQs for end-users to facilitate the migration process.
  • Assisting in documenting any gaps identified during the migration process and ensuring clear action plans and solutions.

Must Have Technical Skills:

6+ years of overall experience.

Demonstrated experience creating user-facing documentation supporting all levels of users.

Organization skills with process maps for internal documentation.

Proficiency in Visio process maps, SharePoint, Confluence, PowerPoint, and Word for sharing documentation.

Flex Skills/Nice to Have:

Experience working with Hadoop or similar technologies.

Soft Skills:

Good organization skills.

Excellent written communication skills and written presentations.

Written polish for presentation.



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