Automotive Repair Team Member

2 weeks ago


Greenville, South Carolina, United States The Boyd Group Full time

We are seeking a skilled and organized individual to fill the role of Automotive Repair Team Member at The Boyd Group. This position requires strong communication skills and attention to detail to ensure timely and efficient vehicle repairs.

About the Job
  • Manage working relationships with customers and insurance companies, fostering effective communication and collaboration.
  • Coordinate with colleagues to facilitate smooth repair processes and meet customer expectations.
Key Tasks and Responsibilities
  1. Schedule appointments for vehicle repair, utilizing CCC One schedule and Daily Demand Capacity Planner.
  2. Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation.
  3. Prepare RO work packets, including QC checklists, work orders, parts lists, and windshield tags.
  4. Record all communication with customers or insurance partners during the repair process using CCC One notes.
  5. Confirm car rental information and update CCC One with rental car usage details.
  6. Manage ARMS throughout the day, ensuring accurate notation in both ARMS and CCC One.
Skills and Qualifications
  • High school diploma or equivalent required.
  • Minimum 1 year experience in a similar role, such as administration assistant.
  • Preferred 1 year in an auto body or similar work environment, including previous customer service experience.
Benefits

The Boyd Group offers competitive compensation packages, including salaries ranging from $35,000 to $50,000 per year.



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