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Physician Liaison Specialist
2 months ago
ProActive Physical Therapy Specialists is seeking a highly motivated and experienced Physician Liaison to join our team. As a key member of our marketing department, you will play a critical role in cultivating and nurturing strong relationships with physicians and the community.
Responsibilities:- Develop and maintain relationships with targeted physicians and other clinical referral sources.
- Complete eight (8) direct physician contacts per day/40 per week.
- Provide opportunities for physical therapists to interact with customers.
- Communicate effectively with referring providers and their office staff.
- Participate in monthly marketing meetings.
- Maintain the strictest confidentiality; adhere to all HIPAA guidelines/regulations.
- Coordinate with various staff to ensure customer requests are handled appropriately and promptly.
- Generate a consistent routing schedule to meet the needs of both internal and external customers.
- Maintain ongoing physician referral information and relationship/sales activity in Salesforce.
- Perform other work-related duties as assigned.
- Bachelor's degree in business, marketing, or clinical with sales/marketing experience or similar degree.
- Two years of experience in medical/healthcare sales or similar role preferred.
- Must have a personal vehicle to perform job duties.
- Must possess a valid driver's license.
- Travel required (10%) Mileage is Reimbursed.
- Problem-solving: Use sound judgment to exercise problem analysis and resolution.
- Planning and Organization: The capability to plan effective routing to meet customers' needs and keep top-of-mind awareness.
- Communication/Presentation: Strong networking and interpersonal skills in relating and presenting to different audiences including Referral Sources, Providers, Partners, Staff Members, and Superiors.
- Strong customer support orientation for both internal and external customers.
- Must be self-motivated and driven to succeed individually and in a group setting.
- Excellent at relationship building and follow through. An outgoing personality and positive attitude is a must.
- Previous experience with healthcare sales and influencing primary care and specialty care communities are a plus.
- Excellent multi-tasker in a fast-paced event management environment.
- Up to date on current trends in physician relationships and referral development.
- Professional in appearance, interpersonal and communication skills, including writing, proofreading, and public speaking.
- Excellent organization skills and experience with activity and event planning.
- Proven ability to collaborate with constituencies and manage tasks to meet deadlines.
- AmaZing customer service, ethic, and high expectations for quality.
- Proficient in using the Web and the latest versions of Google Apps, Microsoft Word, Excel, and PowerPoint.
We offer a competitive salary and benefits package, including medical, dental, vision, life insurance, flexible spending accounts, and more. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
