Restaurant Operations Manager

1 week ago


Kill Devil Hills, North Carolina, United States Dairy Queen Full time

Job Title: Restaurant Operations Manager

Company Overview:

At Dairy Queen, we are committed to delivering exceptional customer experiences and providing a positive work environment for our team members.

About the Role:

We are seeking an experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:

Leadership and Management:

• Provide coaching, guidance, and support to team members to help them achieve their full potential.

• Foster a positive and inclusive work environment that promotes teamwork, communication, and respect among team members.

Operations and Logistics:

• Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and cash handling.

• Ensure that all food safety and health standards are met, and that the restaurant is clean and well-maintained.

Customer Service:

• Deliver exceptional customer service, responding promptly to customer inquiries and resolving any issues in a professional and courteous manner.

• Work with the team to ensure that customers have a positive experience and leave the restaurant feeling satisfied.

Financial Management:

• Manage the financial performance of the restaurant, including sales, expenses, and profit margins.

• Make informed decisions about pricing, promotions, and other initiatives to drive sales and revenue growth.

Compensation:

The estimated salary range for this role is $45,000 - $60,000 per year, depending on experience and qualifications.

Requirements:

Education:

• High school diploma or equivalent required.

Experience:

• 1+ years of management experience in the food service industry.

• Proven track record of success in managing teams, achieving sales goals, and controlling costs.

Benefits:

As a member of our team, you can expect:

• Competitive compensation package, including base salary and bonus opportunities.

• Comprehensive benefits program, including health insurance, dental insurance, and vision insurance.

• Paid time off and holidays.

• Opportunities for professional development and career advancement.



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