IT Systems Manager

2 weeks ago

Vancouver, Washington, United States Advisicon Full time
About the Role

We are seeking a highly skilled Sr. IT Administrator to join our team at Advisicon. As a key member of our technical services team, you will be responsible for designing, deploying, and managing technology solutions to support our internal and external customer requirements.

Key Responsibilities
  • Lead the implementation of technology solutions, including Microsoft 365 consulting services, to meet customer needs.
  • Partner with senior lead staff to test and recommend future releases of Microsoft technologies.
  • Proactively identify and address risks or issues impacting project scope, duration, quality, or budget.
  • Manage and prioritize the technical services team's helpdesk, support, and maintenance workload, including desktop, server, network, SQL, email, and Microsoft applications.
  • Deploy new computer systems, repair and upgrade existing computers, laptops, and peripherals in Azure and M365 environments.
  • Manage technology infrastructure, including AD DS, AAD, network devices, Windows servers, and hardware peripherals.
  • Design, configure, and manage system security for client and internal systems.
  • Provide system administration for internal/external systems, including SharePoint Online, Microsoft 365 Apps, Power BI, Microsoft 365, Microsoft Endpoint Management, Project Server, Project Online, Exchange Online, Azure SQL Server instances, and Dynamics Sales, Dynamics Project Operations, and Dynamics Customer Service.
  • Write and update technical documentation for training and standardization of internal IT processes and procedures.
  • Support the strategic planning and leadership team with key goals, strategy, and direction of technical solutions delivered by the technical services team.
  • Provide leadership and solution-minded out-of-the-box thinking while ensuring commitment to the Advisicon brand, mission, vision, and values.
  • Quality assurance of Advisicon technical solutions and IT teamwork product.
Requirements
  • BS/BA in Computer Science, Information Technology, Mathematics, or an equivalent combination of education and related work experience.
  • 5+ years of implementation, operations, and maintenance in multi-platform and multi-system environments.
  • Strong understanding of security through technology, especially on Microsoft operating systems, platforms, and M365/Intune/Azure AD environments.
  • Effective manager of both technical and non-technical resources and teams; comfortable speaking to customers and providing guidance or excellent customer service.
  • Ability to prioritize competing work on multiple projects simultaneously.
  • Senior-level experience with M365 administration, migrations, Hybrid Exchange/Active Directory integration, Teams, SharePoint, Intune/Endpoint Manager.
  • Senior-level experience administering, implementing, and developing Azure Services, Azure AD, Security Center, enterprise apps, Data/Blob storage, Virtual Machines, SQL databases, DevOps, and Lighthouse.
  • Deploying all Microsoft Defender environments, implementing Azure Sentinel, and defining configuration policies in a zero-trust model.
  • Experience in Microsoft Partner Center administration, NCE, and Legacy License administration.
  • Experience implementing Microsoft and Azure MFA using Microsoft Authenticator, RSA Tokens, and Azure Key Vault.
  • Strong experience in eliciting and documenting customer solution requirements.
  • Experience using and developing helpdesk ticketing systems.
  • Microsoft 365, Azure, or technology certifications (i.e., MCA, MCSE, or MCE).
Preferred Qualifications
  • Advanced experience in PowerShell administration of Exchange Online, Teams, SharePoint, Azure AD, and script automation of administrative tasks.
  • Enterprise-level IAM experience, including design and implementation. Microsoft SC-900 or related industry standard certification is desired.
  • Strong experience in the Project PPM Solution suite by Microsoft 365.
  • Senior-level experience with the Microsoft Power Platform (Power Automate, Dynamics 365 Apps, Power Apps, Power BI).
  • Robust database design and planning skills within SQL Server, SSRS, SSAS, and SSIS.
  • PMP certification a plus, but not required.
About Advisicon

Advisicon is a work management consultancy and technology service provider. Our focus is on streamlining processes, improving systems, and achieving better outcomes so that organizations can do more with less. We offer services in the government, healthcare, energy, and aerospace industries through work management training, consulting, and technical services.

Work Environment

Our work environment includes a recently renovated corporate office located in beautiful Vancouver, WA, which can be accessed completely onsite or in a hybrid work model. Your role will be mostly sedentary and involve connecting via virtual meeting, phone, or email with assigned customers and your team members.

Perks
  • Opportunity to work in a fast-paced, high-growth SaaS company.
  • Company-paid healthcare for the employee, including dental and vision.
  • Employer-matched retirement/401k.
  • Sick, vacation, and holiday paid time off.
  • Parental and family leave.
  • Paid volunteer time.
  • Charitable giving match program.
  • Employee & family chaplaincy program.
  • Employee referral incentives program.
  • Career development within the Project Management field.
  • Strong results-oriented, project management culture.
  • Fun-loving professional environment.
Compensation

Fully qualified individuals can anticipate compensation between $80,000 and $90,000 annually; however, compensation varies and is determined based on experience and skillset.

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