Senior Associate Director of Database Management

2 days ago

Saratoga Springs, New York, United States InsideHigherEd Full time
Job Title: Senior Associate Director, Database Management

The Senior Associate Director, Database Management is a key member of the Advancement Operations team, responsible for overseeing the management, strategy, and oversight of database management within the division. This role provides leadership and management for advancement-related systems, serving as project lead and manager on database conversions, upgrades, maintenance, and business processes.

Key Responsibilities:
  • Manage Advancement Systems: Provide leadership and management for advancement-related systems, collaborating on the design and implementation of systems integration and flows between advancement systems.
  • Database Management: Responsible for database management for advancement databases and department technology, including transfer of data from student systems, Admissions systems, NCOA updates, Career Development.
  • Manage Documentation and Communication: Key liaison to advancement staff for collating and documenting all business processes and workflow related to various advancement databases/systems.
  • Data Security: Manage PCI compliance for Advancement Division, responsible to keep up-to-date on PCI changes and make sure procedures are followed so that constituent information is not compromised.
  • Training: Work with Executive Director of Advancement Operations on identifying ongoing staff development needs and training, responsible for setting up new hires orientation activities related to technology, office space, and training.
  • Institutional Reporting/Surveys: Responsible for accurate and timely completions of institutional surveys, including but not limited to: VSE/CAE, STAFF, and US News & World Report.
  • Data Analysis and Reporting: Responsible for assisting in creation of and maintenance of reporting for several Advancement departments and Academic departments when requested amongst report writers/developers.

Requirements:

  • Bachelor's degree required or commensurate work experience leading technical teams, managing databases, and in a client-focused environment.
  • Broad experience and proficiency with computer systems and relational databases, knowledge of computer networking, system servers, computer software, computer hardware, and reporting tools.
  • Direct experience working with databases and an appreciation and understanding of the importance of data in the context of business rules and reporting.
  • Direct and significant experience working with Raisers Edge, ideal candidates will have experience using Omatic, PowerBI, and a working knowledge of SQL.
  • Ability to balance multiple priorities and projects in a deadline-driven environment.
  • Commitment to accuracy and attention to detail.
  • Good communication and interpersonal skills, as this position works with a variety of people with various skill levels.
  • Experience managing technical staff, committed to professional development of employees.
  • Proficient using MS office applications, especially Excel and Word.
  • Ability to quickly adapt and learn new software platforms – and then become versed in training others to learn and adopt new tools and related processes.
  • Strong problem-solving, organization, and collaboration skills.
  • Demonstrated positive leadership skills.
  • Must be customer service-oriented.
  • Broad understanding and appreciation for fundraising/advancement work.

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