Insurance Customer Service Professional

6 days ago


Colorado Springs, Colorado, United States Connie Slater - State Farm Agent Full time

At Connie Slater State Farm Agent, we're seeking a highly organized and efficient professional to fill an administrative role in supporting insurance agents in gaining and keeping customers. As an Office Representative, your attention to detail, dedication to client relations, and sales-mindedness will equip you for this versatile position.

Key Responsibilities
  • Establish strong customer relationships and follow up with customers as needed
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Educate customers about insurance options using a customer-focused review process
  • Use effective communication to efficiently meet the needs of customers while promoting business development
Requirements
  • Dedication to customer service
  • Sales experience preferred (outside sales or inside sales representative, retail sales associate, or telemarketing)
  • Able to obtain Property and Casualty License
  • Able to obtain Life/Health License
  • Able to achieve mutually agreed-upon marketing goals
  • Interest in marketing products and services based on customer needs
Compensation and Benefits
  • Estimated salary: $45,000 - $60,000 per year (based on location and experience)
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Profit sharing
  • Growth potential/opportunity for advancement within the office

We offer flexible work-from-home options, making it an ideal opportunity for those seeking a balance between work and personal life. If you're a motivated professional looking to grow your career and expand your income, we encourage you to apply.



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