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Regional Operations Manager

2 months ago


Mifflin, United States Delight Restaurant Group Full time

Position: District Manager

Company: Delight Restaurant Group

Status: Full Time

Location: W. Mifflin, PA

Job Category: Management

Job Title: District Manager

Department: Operations

Supervisor: Regional VP of Operations

At Delight Restaurant Group, we are committed to equipping our team with the essential training and resources necessary for success. Our customers are the cornerstone of our business, and their satisfaction drives our operations.

General Job Overview:

The District Manager is responsible for overseeing the daily functions of the district to meet sales, profitability, customer satisfaction, and human resource management objectives. This role requires adherence to company policies and ethical business practices while promoting a customer-focused atmosphere.

Key Responsibilities:

  • Oversee staffing levels and ensure diversity within the management team.
  • Facilitate the development and support of restaurant management through training and recognition initiatives.
  • Ensure compliance with food safety protocols and uphold high-quality standards.
  • Drive sales and profit objectives through strategic planning and budget management.

Job Qualifications:

Education:

  • High School diploma required; a college degree is preferred.
  • At least 5 years of experience in restaurant operations.

Additional Requirements:

  • Ability to learn and implement company procedures and HR policies.
  • Strong computer skills and proficiency in profit and loss analysis.
  • Proven experience in supervisory roles and talent management.

Essential Competencies:

  • Customer Focus
  • Performance Management
  • Organizational Skills
  • Results Driven
  • Problem Solving and Decision Making
  • Financial Acumen
  • Conflict Resolution
  • Adaptability to Change
  • Effective Communication
  • Execution Discipline
  • Talent Development

Physical Demands:

  • Ability to stand for extended periods and work in various environmental conditions.
  • Must be capable of performing physical tasks such as bending, kneeling, and lifting.
  • Travel between restaurant locations may be necessary.