Retail Sales Associate

19 hours ago

Pittsfield, Massachusetts, United States The TJX Companies, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering a world-class customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with customers and embodying customer experience principles and philosophy.
  • Maintain a clean and organized store environment, adhering to all organizational, cleanliness, and recovery standards.
  • Process customer purchases and returns accurately, counting change back to customers according to established operating procedures.
  • Promote credit and loyalty programs, and maintain and uphold merchandising philosophy and procedures.
  • Initiate and participate in store recovery as needed, and maintain all organizational, cleanliness, and recovery standards for the sales floor.
  • Provide and accept recognition and constructive feedback, adhering to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs, and participate in safety awareness and maintain a safe environment.
Requirements
  • Excellent customer service skills, with the ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail and the ability to multi-task.
  • Capable of lifting heavy objects with or without reasonable accommodation, and works effectively with peers and supervisors.
  • Retail customer experience preferred, with the ability to respond appropriately to changes in direction or unexpected situations.
Benefits

As a Retail Sales Associate at TJ Maxx, you will be eligible for a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Contact your TJX representative for more information.

This position has a starting pay range of $15.00 to $15.50 per hour.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At TJ Maxx, we're committed to creating a positive and inclusive work environment where everyone feels valued and empowered to succeed.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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